Walk-Ins Welcome
- No Appointment Needed
- Open Monday–Saturday: 7AM – 7PM
- Pre-Register Online
Left your insulin at home, lost it in checked luggage, or ran out before your doctor could call in an insulin refill? A Sanova clinician can see you by video today and send a 30-day insulin prescription to a pharmacy near you, anywhere in Arizona, including Phoenix, Scottsdale, Tucson, Flagstaff and Sedona.
Don't stretch or skip insulin doses to make it last. If you're already out and feel unwell, with vomiting, deep or fast breathing, confusion or a fruity breath odor, go to the nearest emergency room or call 911. These can be signs of diabetic ketoacidosis (DKA).
Prescription not guaranteed. Clinical evaluation required. Some patients need recent labs, vital signs or an in-person evaluation before insulin can be safely prescribed. Sanova does not provide controlled-substance refills through this service. See all online medication refills
If you already use insulin, our clinicians can review your current regimen and prescribe what you take now, as a pen or vial, so you stay on the same routine.
Insulin glargine (Lantus, Basaglar, Semglee, Toujeo), insulin detemir and insulin degludec (Tresiba).
Insulin lispro (Humalog, Admelog, Lyumjev), insulin aspart (Novolog, Fiasp) and regular insulin.
NPH and premixed insulins such as 70/30 and 75/25, in pens or vials.
We can also refill the oral and non-insulin diabetes medications you already take, and the pen needles or syringes you need to use your insulin. Insulin pump user whose supplies were lost? Ask your clinician about a backup injection plan to bridge you until your pump supplies arrive.
Pre-register online, then call (520) 232-2525 with your insulin name, pen or vial, and usual doses. A photo of the label helps.
Tap the secure Doxy.me link we text you. Your clinician reviews your diabetes history, recent blood sugars and how you're feeling.
We send a 30-day supply to the pharmacy you choose: CVS, Walgreens, Fry's, Costco, Sam's Club, Walmart, Safeway, Bashas' or an independent pharmacy.
Video visits are available Monday through Saturday, 7 am to 7 pm. The visit is $140 self-pay or billed to your insurance. We accept Medicare, AHCCCS, Tricare, UnitedHealthcare, Blue Cross Blue Shield, Aetna, Cigna, Arizona Complete Health and many out-of-state plans. Check your coverage
Your insulin itself is paid at the pharmacy, separate from your visit. A few things can keep the cost down while you're away from home:
We bridge your supply. For long-term diabetes management, keep working with your own doctor or endocrinologist, and we'll send them a visit summary if you'd like.
Go to the ER or call 911 for blood sugar that stays above 300 with ketones or vomiting, low blood sugar that doesn't improve with sugar, confusion, fainting or trouble breathing. Telehealth is for refills when you're otherwise stable.
Yes. If you already use insulin, our Arizona-licensed clinicians can review your history by video and, when appropriate, prescribe the insulin you take now, as long as you are physically in Arizona during the visit.
Refills are a 30-day supply, enough to get you home or back in touch with your regular doctor.
Your prescription is sent electronically during the visit. Many pharmacies have insulin in stock and ready the same day. Call the pharmacy before you go to confirm.
Usually, yes. A photo of your pharmacy label, your home pharmacy's phone number or your glucose meter or CGM app helps your clinician confirm a safe dose.
Yes. We can include the pen needles or syringes you need to use your insulin.
The video visit is $140 self-pay, the same as an in-person visit, or billed to your insurance. Your insulin is paid separately at the pharmacy.
Further reading: Insulin Basics (American Diabetes Association).
